SLYNET - Notice history

All systems operational

100% - uptime

Cloud- und vServer - Operational

Webhosting - Operational

Co-Location - Operational

Mehrfaktorauthentifizierung (DUO) - Operational

99% - uptime

Hosted Exchange - Operational

E-Mail Archivierung - Operational

Premium Antispam - Operational

100% - uptime

Online Backup - Operational

VEEAM Cloud Connect - Operational

Shared Storage (nextcloud) - Operational

Notice history

Dec 2023

Online Backup Update Version 9.7.2.0
  • Completed
    19.December 2023 at 09:00
    Completed
    19.December 2023 at 09:00

    Maintenance has completed successfully

  • In progress
    19.December 2023 at 07:00
    In progress
    19.December 2023 at 07:00

    Maintenance is now in progress

  • Planned
    19.December 2023 at 07:00
    Planned
    19.December 2023 at 07:00

    Maintenance work is taking place on the Online Backup service. The maintenance work will take place on December 19, 2023 from 9:00 a.m. to 11:00 a.m. No backups can be made during this time.

Wartungsarbeiten im Rechenzentrum
  • Completed
    8.December 2023 at 22:45
    Completed
    8.December 2023 at 22:45

    The maintenance work was successfully completed.

  • In progress
    8.December 2023 at 22:00
    In progress
    8.December 2023 at 22:00

    Maintenance is now in progress

  • Planned
    8.December 2023 at 22:00
    Planned
    8.December 2023 at 22:00

    Aufgrund von geplanten Wartungsarbeiten durch unseren Rechenzentrumsbetreiber kann es zu Unterbrüchen bei der Netzwerkkonnektivität kommen.

    Die Slynet Services werden nach den Wartungsarbeiten normal erreichbar sein. Von Ihrer Seite muss nichts unternommen werden.

    Co-Location Kunden werden gebeten, für selbst verwaltete Systeme die passenden Massnahmen zu ergreifen.

Disturbance data center infrastructure
  • Resolved
    Resolved

    Friday's disruption was resolved and, as far as our tests allow, all systems are working as usual again. Since we cannot test all users individually, isolated errors may occur in user accounts. In such cases, our support will be happy to assist you via customer portal.

  • Monitoring
    Monitoring

    Individual customer servers are still affected by disruptions, we are working hard on a solution.

  • Resolved
    Resolved

    The problem was resolved and the service is available again. Further steps must be taken for individual cloud servers; we are in direct contact with the affected customers.
    The cause was a malfunction in the network infrastructure; more detailed analyzes are underway.

  • Update
    Update

    Our hosted Exchange is now available again as usual.
    We are still working hard on the other services and expect most services to be available again within the next hour.

  • Identified
    Identified

    Unfortunately, a network component in our data center failed.
    We have restored the corresponding component and are currently restoring the operation of our services.
    We will send an update as soon as we are fully available again.

  • Investigating
    Investigating

    Due to a disruption in the basic infrastructure, the service is currently only available to a limited extent.

Nov 2023

No notices reported this month

Oct 2023

Wartungsarbeiten Hosted Exchange
  • Completed
    23.October 2023 at 22:00
    Completed
    23.October 2023 at 22:00

    Maintenance has completed successfully

  • In progress
    23.October 2023 at 19:00
    In progress
    23.October 2023 at 19:00

    Maintenance is now in progress

  • Planned
    23.October 2023 at 19:00
    Planned
    23.October 2023 at 19:00

    Wir führen Wartungsarbeiten am Service Hosted Exchange durch. Während dieser Zeit kann es zu verzögerten Zustellungen bei E-Mails kommen.

Malfunction RZ - Antispam
  • Resolved
    Resolved

    The problem was resolved and the service is now fully available again.

  • Monitoring
    Monitoring

    We were able to resolve the issue with an interim solution.
    The final solution is expected to be implemented later today.

  • Identified
    Identified

    The problem has not yet been resolved. We are in contact with the manufacturer and are working hard on a solution.

    The next update will follow at 1:00 p.m.

  • Investigating
    Investigating

    Due to a malfunction in our anti-spam system, the service is currently not available.
    Incoming and outgoing emails are not transmitted.

    We are working hard on a solution and will publish the next status update at 11:00 a.m.

Oct 2023 to Dec 2023

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